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Insurance companies and banks: more integration for better services to customers
Closing down in Bologna of second edition of Assicur@expo, privileged date for insurance professionals

Insurance companies and banks have to operate in a more integrated way for customers products and services supply. This is the outcome of the round table held at the Tiapoint exhibition centre at Centergross in Assicur@expo last day. The exhibition has had outstanding results, with some 1000 participants, which 85% represented by insurance agents, brokers and consultants.

Facing the issue of relationship between insurance and banking world, Prof. Paolo Ranuzzi de Bianchi, Chairman of Vegagest, and speaker of the workshop, has highlighted how the financial market will grow up significantly within the Italian families economic package. In particular in the pension funds sector: “It needs to take up to a multi-channel supply, such as products distribution via bank and via insurance company. The model of bank who also supplies insurance services will be completed by the insurance company-bank, with the increasing social security content with a financial background. This process has already begun”.
In the field of the subsidiary social security, Prof. Ranuzzi has outlined that currently we are in a stalemate situation, but development potential is high, particularly if an consulting approach, a customer guideline and a supply integration will be privileged”.

In On. Mario Valducci’s opinion, as Trade and Industry Undersecretary, the insurance and banking worlds overlapping is a good matter: “nevertheless it needs careful differences between the two worlds, in particular in the products management. For both of them essential issue will be customers relationship, highly fiduciary. In this respect banking system should be more efficient, whereas the insurance sector should face price problem, grown too fast in these last years”.